Privacy Policy

1. Introduction

At River Voice AI, we are committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice cloning service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Data Controller

River Voice AI acts as a data controller for personal data collected through our website and services. As a data controller, we determine the purposes and means of processing your personal data.

3. Personal Data We Collect

We collect and process the following types of personal data:

• Account information (email address, name, password)
• Billing and payment information
• Voice samples you upload for cloning purposes
• Text content you submit for voice generation
• Usage data and analytics
• Communication data when you contact our support

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing necessary to provide you with our service according to our contract
• Legitimate interests: Processing for our legitimate business interests, such as improving our service, preventing fraud, and ensuring security
• Legal obligation: Processing to comply with legal obligations
• Consent: Processing based on your specific consent (where applicable)

5. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to access: You can request a copy of your personal data that we hold
• Right to rectification: You can request correction of inaccurate personal data
• Right to erasure: You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can request restriction of processing in certain circumstances
• Right to data portability: You can request transfer of your data in a machine-readable format
• Right to object: You can object to processing based on legitimate interests
• Right to withdraw consent: You can withdraw consent for processing based on consent

To exercise any of these rights, please contact us at riveringvoice@gmail.com. We will respond to your request within 30 days.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Voice samples and generated content will be retained for the duration of your active subscription and for up to 30 days after subscription termination.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

8. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA). Whenever we transfer your data outside the EEA, we ensure that appropriate safeguards are in place through the use of standard contractual clauses or other valid transfer mechanisms.

9. Third-Party Service Providers

We use third-party service providers to help us operate our business and the Service. These providers may have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our main processors include:

• Stripe for payment processing
• Supabase for database services
• Replicate for AI processing
• Vercel for hosting

10. Cookies and Tracking Technologies

Our service uses cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

• Essential cookies: Necessary for the functioning of our website
• Preference cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to track visitors across websites

11. Data Breach Notification

In case of a personal data breach, we will notify you and the relevant supervisory authority when required by GDPR, without undue delay.

12. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Data Protection Authority

If you are a resident of the European Economic Area and you believe we are unlawfully processing your personal data, you have the right to complain to your local data protection supervisory authority. In France, this is the Commission Nationale de l'Informatique et des Libertés (CNIL).

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at: riveringvoice@gmail.com